Implementation of Oracle ERP

Question: Discuss about the Implementation of Oracle ERP. Answer: In this study, the short description of improving the technology of the John Lewis through the implementation of the Oracle ERP has been proposed. The organization was facing issues with the existing system for matching with the increase in sales. As per the Paul Coby, IT director of John Lewis, the seven percent increase in the sales at time of Christmas 2014 was making the organization loose ends of their processes (CIO Interview: Paul Coby, IT Director, John Lewis Partnership). The organization on that time took the decision of incorporating a much better system for adjusting with the increase sales. However, there were numerous vendors that provide information technology solutions. The reasons behind selecting Oracle has been provide separately. The issues that needed to be solved are as following. Inability of the system to support an enormous consumer base is the first in the list because it damaged the organizations image. The system could not track the movement of the product. The migration of data from one website to another is a real challenge to the technical team (John Lewis CIO Paul Coby On Dealing With Oracle And Moving To Devops). The system had customer management system but could not allow the organization to have complete track of the consumer information. The reasons behind selecting the Oracle ERP are as following. The system can provide 360 degree view of the consumer. The security of the system will be unbeatable. The price of the system even lower than SAP. Product management system can be incorporated with the ERP. Description of the Implementation: The Planning work of the implementation of the ERP has been already carried out and the organization is currently working on making the system to control over the business and make the back processes of the business automated. The system will be released sequentially until 2019. In terms of consumer facing objects, the organization uses Oracle ATGs e-commerce platform and Adobe CQ5s content management application. This supports the online business of John Lewis extraordinarily (CIO Interview: RetailS Past A Poor Guide To Future, Says Paul Coby Of John Lewis). A part of technical team, is responsible for developing the system, working on combining the e-commerce platform and content management application so that huge parts of the consumer experience can be controlled. While the oracle will be implemented in the business, more than sixty individual systems will be cut loose from IT infrastructure of John Lewis. The part of team that is full of mobile application developers is working on creating an application that will allow the consumers to access the online store of John Lewis through the mobile device. The mobile application infrastructure will be associated with the internal IT infrastructure of John Lewis (John Lewis CIO Paul Coby On Dealing With Oracle And Moving To Devops). Because of the new developed system the organization hit one billion sales in fifty two weeks that broke the record of John Lewis made in 2012 after developing website. Recommendation: Keeping the upper management support constant: The upper management support is crucial for any ERP implementation project. John Lewis must maintain the support of the upper management completely on the implementation of the ERP. It is obvious that through the whole implementation process the technical team may face various obstacles and fail at some activates. It is the responsibility of Paul to make the upper management understand the situation and make the believe that final outcome will be much more effective than current system. Making the application supportive to all types of smart phone system: It is the responsibility of Paul to recognize the importance of engaging all types of mobile phone users. It will foolish to think that the android or apple users will be enough for the business. The mobile application development team must develop the application differently for various platforms. This way John Lewis can hold on to the entire consumer base of the online retail industry. Customization in terms of customer: The mobile application is capable of collecting the information of the consumer that no other application can allow John Lewis to have. Through the mobile application, the organizations can acquire the list of contacts, the social life of the consumer, locations and many more. Therefore, it is crucial for Paul to create a mobile application that can acquire as much information possible to gather from the mobile of the user. Testing: It is one of the most crucial parts of the ERP implementation project. The technical team must test the system with all the possible ways. The record/playback methodology must be used for recording the manual testing process and playing back the recorded strips. Works Cited CIO Interview: Paul Coby, IT Director, John Lewis Partnership. 19 February 2015. 23 November 2016. Access at: https://www.computerweekly.com/news/2240240684/CIO-interview-Paul-Coby-IT-director-John-Lewis-Partnership CIO Interview: RetailS Past A Poor Guide To Future, Says Paul Coby Of John Lewis. 2016 March 2016. 23 November 2016. Access at: https://www.computerweekly.com/news/450280155/CIO-interview-Retails-past-a-poor-guide-to-future-says-Paul-Coby-of-John-Lewis John Lewis CIO Paul Coby On Dealing With Oracle And Moving To Devops. 26 May 2016. 23 November 2016. Access at: https://www.computing.co.uk/ctg/interview/2459518/john-lewis-cio-paul-coby-on-dealing-with-oracle-and-moving-to-devops